Franchisee Support

Comprehensive Training and Ongoing Support

Our commitment to your success extends far beyond the initial franchise agreement. Access world-class training programmes, ongoing operational support, and continuous business development resources.

Confident businesswoman presenting strategy to colleagues in a modern office setting.
Support Services

Everything You Need to Succeed

Our comprehensive support system ensures franchisees have access to expert guidance, proven systems, and continuous development opportunities.

Training Programmes

Comprehensive initial training covering all business operations, plus ongoing education programmes to keep you updated with industry developments and operational improvements.

24/7 Support Hotline

Access our dedicated support team whenever you need assistance. Our experienced professionals provide immediate guidance for operational questions and business challenges.

Marketing Resources

Professional marketing materials, campaign templates, and brand guidelines to maintain consistent messaging whilst supporting local market customisation and promotional activities.

Operational Guidance

Regular business reviews, performance analysis, and strategic planning sessions to optimise operations and identify growth opportunities within your territory.

Innovation Access

First access to new products, services, and business innovations developed within the network, ensuring your franchise remains competitive and current.

Business Development

Strategic guidance for business expansion, market development, and operational scaling to help you maximise the potential of your franchise investment.

Support Questions

Franchisee Support Information

Find answers to common questions about the support services available to Wheatfield Proas franchise partners.

What training do new franchisees receive?
New franchisees complete a comprehensive 4-week training programme covering business operations, customer service, marketing strategies, financial management, and quality control procedures. Training includes both classroom instruction and hands-on practical experience with ongoing mentorship during the first six months of operation.
How often do franchisees receive business support visits?
Franchisees receive quarterly business review visits from our support team, with additional visits available as needed. During these visits, we review performance metrics, discuss challenges, identify growth opportunities, and provide strategic guidance for business development and operational improvements.
What marketing support is provided to franchisees?
Franchisees receive comprehensive marketing support including professionally designed promotional materials, digital marketing templates, social media content, local advertising guidance, and co-operative marketing opportunities. We also provide brand guidelines and approval processes to ensure consistent messaging across the network.
Is ongoing training available after the initial programme?
Yes, we provide continuous learning opportunities through regular workshops, webinars, annual conferences, and skills development sessions. Franchisees also have access to online training resources, best practice sharing sessions, and specialised training for new products or services as they are introduced to the network.